WHAT WILL AI UNLOCK for BRITISH AIRWAYS?
…CUSTOMER SERVICE, COMPETITOR ANALYSIS AND ENHANCEMENTS IN DIGITAL, SOCIAL AND PERFORMANCE ACTIVATION
Glenn Burchnall
Executive Director
gburchnall@omc.com
Simon Jenkins
Executive Planning Consultant
simon.jenkins@omc.com
Amanda Becher
Digital Lead
abecher@omc.com
Lauren Ashford
Client Business Lead
lauren.ashford@omc.com